See what others are saying about Helmut & Vito’s.
Google Reviews
kimberly O'Donnell
13:27 08 Oct 23
All I can say is wow! Outstanding service! Robert was kind, calm and very thorough which made me feel safe (!) His demeanor was amazing. Things were explained so that I could understand them. I highly HIGHLY recommend this place. The price was fair as well.
Robert Mahowald
15:36 05 Oct 23
Guys really know their stuff. They helped me fix a troublesome older Mercedes, and were kind and communicated very well throughout the entire process. Very satisfied with the result. I worked with both Tony and Robert, and both of them were gentlemen and just the right kind of people you want to... work with. Highly recommend!read more
Debbie Parrish
14:20 03 Oct 23
Helmut and Vito's was an awesome place. Took my car that broke down they new exactly what to do to fix my car. They also didn't push to get other things done like most places do. Very impressed with them.
Alain Clivaz
22:46 12 Sep 23
Took my e46 for a front window regulator replacement. First time customer. Was very pleased with the whole experience. Car was returned as clean as it was when I dropped it off. I will definitely return for more maintenance above my skills. They work on really nice cars, a testament of their... quality work. And the hourly labor cost is very reasonable.read more
Katarzyna Kranz
18:44 12 Sep 23
I hired Helmut & Vito to replace my brakes. From the first contact with the company I had nothing but great customer service. Very quick response time, estimates provided promptly in a digital format, competitive prices, scheduled service within the next few days. The associates very polite and... professional, and went above and beyond. The car has been working great for a few weeks since I had the service done. Highly recommend this body shop. Support local business and give them a chance, you will be glad you found them.read more
Kreshnik Sinoruka
00:49 06 Sep 23
I can’t say enough about the knowledge, experience and the professionalism that the staff of Helmut & Vito’s Auto Service takes care of your car. The detailed information they provide regarding the vehicle condition, repairs cost and procedures is definitely something that needs to be mentioned.... Great workmanship and great customer service. Thank you Tony, Redi and everyone else who worked on my urgent situation today. Keep going guys 10 out of 10 ?read more
Jake Reed
20:33 24 Aug 23
Great shop. Friendly and fast service. A great financial decision for anyone looking for service. Gave me a to-do list without pressuring me or making me feel my car was going to explode. Will be back again for sure.
Erik Sternisha
19:34 16 Aug 23
1st time utilizing H&V’s for my auto needs. My Audi S5 SB needed new rear brakes and rotors. Every person I spoke to was extremely nice & helpful. They fit me in very quickly and completed repairs ahead of schedule. Lastly, the cost was more than half the price (cheaper) than dealer quote. I will... be working with H&V’s moving forward.read more
Kyle Walton
18:11 09 Aug 23
Fast and easy service with polite staff! Brought an S4 in for a carbon clean, two days later I receive a text saying it's done and it's been running great ever since. No check engine light! Very good 10/10
linda lantz
21:29 01 Aug 23
I was referred to Helmut&Vito's by a friend to preform annual maintenance after going to my dealership that was pricy and did unnecessary work. H&V always does a great job and is also fair priced. They're the experts who I trust with my car and $.I now recommend them!Plus ALL the staff are... the best!!read more
Colin Simmons
13:42 25 Jul 23
This place is great. Honest, reliable and efficient. The staff is super knowledgeable and will help you however they can. I highly recommend Helmut & Vito's for all your car needs
Elaine Catuara
13:16 16 Jul 23
I appreciate the excellent service from Helmut and Vito's. Most recently we had to tow my daughter's car to them, as we were unsure of the problem. Even with how busy their schedule was, they gave us an estimate the next day and as promised, fixed it within a few days, at a reasonable cost. Over... the years that I have been bringing my Minis to them, I can always count on them to give me honest advice on my car repairs.read more
Todd Pombert
20:36 29 Jun 23
Awesome customer service and high quality work! No one loves having to get maintenance or repair work done, but these guys make it a pleasant experience! Excellent communication, friendly interactions, fair prices (particularly compared to a dealership), and excellent repair work. I trust them... with an Audi A8L and BMW 3-series.read more
Jonathan Platt
00:05 28 Jun 23
My car stopped working at a Southside intersection 30 miles away. As a regular customer, the guys allowed me to leave the car on the lot over the weekend. Despite a booked schedule, they were able to look at the car on Monday and have it fixed by Wednesday. Great service at a great price.
Mark Hasse
13:57 07 Jun 23
We have been taking our cars to Helmut & Vito's for years and have always received excellent service. They have never failed to fix any issue we bring to them and we have never had to return for the same problem twice. Their pricing has always been fair and if they cannot perform a certain service,... they are upfront about it and refer us to someone who can. Recently, they helped us get a Mazda Miata running again after being garaged for over 15 years. They provided a detailed quote that itemized all the work that needed to be done and explained which work was mandatory and which was optional. Adam went through the entire quote with us to make sure we understood it. The car has been running great since they worked on it. We love being able to call on them for any car work and trust that they will do it correctly and at a reasonable price without any unnecessary upsells. We highly recommend them to anyone looking for a mechanic.read more
Kim K
11:59 05 Jun 23
I truly appreciate trusting that I can go to Helmut and Vito's and know that I will not be taken advantage of! Every single person I have met that works there is knowledgeable, kind and considerate. I have brought my vehicle there several times and have always been very satisfied with their work... and their prices.read more
Julie Kelliher
16:40 18 May 23
I always use Helmut & Vito’s for my Mercedes. Their rates are always fare. They don’t tell you that your car needs more work than it does. They give you timelines for all repairs And are upfront with what needs to be done urgently and what can wait. I have been using them back when The original... owners were there. At least for 20 years. I highly recommend them.read more
Marc Pozdol
17:11 16 May 23
Skilled, HONEST and efficient…..reasonably priced as well.Just great people to do business with. Both small and large jobs I’ve had done by this shop and they always deliver and give me the straight answers. I’ve taken my classic cars there as well as my late model BMW…same experience every... time.5 stars every time.read more
JaYJaY
16:00 13 May 23
The most trustworthy, knowledgeable and experienced automotive service shop I've ever been to. It's a tremendous relief to know that my car handled thoughtfully and professionally. I truly respect how they do business. Highly recommended.
Douglas Wilson
23:23 14 Apr 23
Came recommended. First class service at affordable rates. Tony, Adam and Robert go the extra mile, and supported my warranty claim with Mercedes too. Five stars!
Calvin Hartman
01:57 01 Apr 23
We have 3 cars and we have been going to Helmut’s for well over a decade. In all that time we’ve never had a problem or complaint on a repair or maintenance work. They are reliable and affordable.
Stuart Strother
14:03 30 Mar 23
Overall great experience from A to Z. These guys know their stuff. They made multiple repairs on my 92 VW Corrado and provided me with great info along the way. Two of the guys there were master mechanics with VW and knew the intricacies of many specific systems. Tony & Adam made the entire... process easy to understand and also went the extra mile ( maybe two) to get things done!Without a doubt, the best VW shop in greater Chicagoland!read more
Changzheng Rao
19:44 17 Mar 23
I recently had to get a light bulb replaced at Helmut & Vito's Auto Svc and I can't recommend them enough. Their service was fantastic - they replaced the broken bulb and only charged me for the cost of the bulb itself. I appreciated their honesty and integrity, and their customer service was... top-notch. I will definitely be returning for any future car maintenance needs. Thank you, Helmut & Vito's Auto Svc!read more
Brian Guevara
18:25 05 Mar 23
Took my Audi 6 series in for some concerns. MMI had issues and they took the time to go through it and research what may and or may not be the issue. They still took the time to figure things out and to make me aware of what the next step would be. Awesome staff and regardless of them not being... able to do the software update due to the availability. I will still highly recommend anyone here and will in the future bring my vehicle to them. Thank you guys for your time.read more
Joe
17:21 03 Dec 22
2012 VW Golf R MKVIBest place to bring your car period!!!Thank you to Tony, Adam and Joe for the great experience, and my car feels better than new!!! I just can’t say enough good things!!!I needed an alternative to the dealership which I’ve always been loyal towards, but aftera couple of not... so great service work appointments I was determined to find a group of professional Mechanical Technicians who take pride and who are passionate in there high quality work, a place can you can trust!!!I was advised by the dealership that in addition to some normal service and maintenance, I needed some very expensive drive train parts replaced which thankfully for Helmut and Vito’s it turned out not to be true!!!I saved some hard earned money, found some good people to do business with and I highly recommend you check this place out for your auto maintenance service and repair work!!!Kindest RegardsJoeread more
Arti Sahajpal
00:53 12 Nov 22
This is the best auto shop I have ever been to. The entire staff is so kind, honest, and reliable. I called them with an emergency and, even with their extremely busy schedule, they fit me right in. I am not car-savvy, so my "emergency" ended up being my own ignorance. But they didn't make me feel... stupid. They are so empathetic and understanding. And most importantly- NO UPSELLING. They are amazing. I have recommended them to my entire family and all my friends. Don't second guess it- Adam and Robert will make sure you are well taken care of!!!Edit: November 2022Just stopped in again! They are literally the best people ever! The prices are very fair- better than any of my local dealers. And all of the staff are so friendly. Always feel like family here.read more
Jason Royce
21:44 04 Nov 22
Took a Mercedes here for a repair (which sat there for weeks!!!) and had an “ok” experience… Between managers and owner (Robert and Adam) I got spun around but my car eventually got fixed … While I was there picking it up I made an appointment for my other car… I my other car towed there as... discussed and was treated very rudely, unprofessional, and left really insulted as I was sure that realized they made a huge mistake… I won’t get into specific details, but if you have a high-end car like a Mercedes, Jaguar, Bentley, or Audi I would strongly advise you take your car and your business elsewhere as they do NOT take it seriously here… I’m sure they’re a great place to have an oil change done, but after reading reviews from others seem to struggle with mechanicals…Even with the first car they fixed for me, it was “ok” at best… The service writer clearly had no idea how to discuss the cars issues & clearly I was lucky I knew cars… I know know better than to come here and hopefully you now do as well… It looks like the business ownership changed & a sad sign of the times… The new owner “Adam” is very rude and unprofessional, he will try and explain himself and only make the situation worse.BE WARNED !!!STAY AWAY !!!read more
Erin McMahon
05:33 20 Oct 22
First off, these guys do seem knowledgeable and honest. My low rating is because I don’t feel as though they did their due diligence in determining the repair(s) my car needed. To be fair, I think this was an oversight and not intentional. However, as I am not a mechanic or BMW expert, I expected... and would greatly have appreciated them ruling out the $247 additional repair (replacing worn out spark plugs) that seems to have fixed my car BEFORE I agreed to the initial $3,300 repair (replacing AWD transfer case) that did not fix my car. I appreciate them getting my car back in immediately and covering the additional $247 repair, but I don’t feel like that was enough since it is unknown if my car actually needed the $3,300 repair. Unfortunately, this is why I will not take my car to them again.read more
Hussam Alkhatib
16:33 18 Sep 22
I used Helmut & Vito's for the first time. I will 100% recommend them for any Auto service. Great customer service, very understanding, reliable and professional. Highly recommended. Thank you!
Jonathan Wright
12:26 14 Apr 22
Honest, reliable, and easy to schedule appointments. Nice to have a trusted shop with way more real experience and better service than our local dealer's reapir shop.
Misael Saldivar
03:39 12 Apr 22
I own a 2013 VW Golf TDI and needed some work done on it. Called them about a quote and got back to me the same day. We then scheduled and appointment. Very upfront and honest about the whole thing. Would highly recommend this place to anyone looking for quality service at a fair price!
John H
16:25 25 Mar 22
I used Helmut & Vito's for the first time this week. I will not need to look for another Auto service company. The customer service, cost and all around experience was amazing. Highly recommended.
Eric Formato
16:45 03 Feb 22
My family has been coming to these guys since before I was born over 30 years ago and I will continue to also come exclusively here. Extremely knowledgeable, helpful, and good people. Look no further. Seriously.
richard lafaire
18:30 09 Jan 22
This place is always my go-to if I ever have any issues with my car, the mechanics here are extremely knowledgeable and trustworthy, best shop in town.Adam and tony are always great guys to deal with, extremely reputable place, I couldn’t stress it enough.If you have any car troubles, I suggest... giving them a call.read more
Sarthak Sharma
01:31 26 Nov 21
I liked Helmut and Vito's at first and brought my Mercedes Benz E550 to them on a couple of fixes, however, last time I drove to them when my car's passenger seat got stuck from one end. At first, they told that the seat wires were ripped off under the seat and new seat buckle was required for it... to work. Later, they inspected by removing the car seat and told me that the seat track was damaged, and needed replacement. They revised the quote to $ 2.5K for the entire fix. I drove my car in to another store to get their second opinion and found out that their was no issue with the seat-track or seat buckle at all, however, the seat required installation of new electrical plugs that had come off. The whole fix costed me $250.00 (10 times less). I am very disheartened by the insights and quotes made by them. It seemed like they tried to rip me off. I am hoping that they have not ripped me off with all the money that I already spent with them so far.read more
Jim King
14:28 24 Sep 21
I've taken my cars here for years for any items I can't do myself. The staff ways takes time to explain and answer my questions.
Jeff D.
16:08 31 Aug 21
Recently moved to the area and so glad I found Helmut & Vito's! I have a 2015 A4 with low mileage (25K) that has undergone regular maintenance. Dealer quoted me just shy of $5K for a bunch of stuff that it "needed", then when I pressed them it turns out a lot of it was just "recommended". In any... case, I emailed H&Vs and Adam got back to me right away via email and even booked the appointment based on my availability that I included in my original email. Everything was smooth, and every person I interacted with was friendly, professional, and NOT overbearing. I was able to drop my car during off-hours using their drop box, received a quote next day within 2 hours of the place opening, approved it, AND it was done by the end of the day for less than 1/5(!) the price of dealer quote. Amazing. Super friendly staff on pickup, no BS and no pressure to do things that were not required. They made recommendations for things to keep an eye on in the future, and I appreciate that.I will certainly bring the Audi back here in the future for any required work and my VW Atlas should the need arise.read more
Rob Atkinson
22:41 21 May 21
I could not be more pleased with my Helmut & Vito's experience. Honestly, my Audi is...to put it nicely, a piece of work. From my first popping in to H&V's, I felt confident and comfortable leaving my car with them.Very honest and straightforward about what was going on with my vehicle. Came back... to me under estimate, cleaner than I left it and this may be the first time this devil has run without lights popping up on the dash.I'm a first-time customer but Adam and Tony made me feel like I've been coming here forever.You will not go wrong bringing your car to these fine people. Ours easy to see how they have been in business so long.Keep on keepin' on fellas.read more
Alan J Prince (Imaginary Music)
15:13 23 Apr 21
After seeing all positive reviews, I took a chance at this place back in the winter, needing rear shocks and springs on my old 2000 323 BMW. I have to admit, everything worked out great. My car was completed in one day, and they did all the work for a reasonable price. I would definitely use... them again. Thank you!read more
Chris Hargreaves
22:12 12 Mar 21
The entire team is an awesome group of professionals. They are great human beings and the best technicians and customer service professionals My wife and I have ever used to take care of our vehicles. Not only do they do wonderful and very precise and professional work, but they are also fun... people who really care about people and doing the best job possible. THE BEST THERE IS AND THATS THE TRUTH!!???read more
Jaclyn Foy
21:40 29 Sep 20
Great place the employees are very helpful and do a great job I had an old Audi A4 2003 and it was always going to the shop for work and they kept it going for years. I now have an 2009 Honda Fit and they have done some work on it simple stuff and it runs great. I have a relative that has gone... there for years as well this relative talks highly of this place as well. I was going there when lived in IL and now that I am back in IN I still drive to IL to get work done and check ups on my car. They do work on foreign vehicles as well. Defiantly recommendread more
Karin Anderson
21:10 24 Sep 20
I went there today at the recommendation of my boyfriend and next door neighbor. They were helpful, friendly and fixed several problems for 14 dollars. They will be getting all my business from this point forward! Thank you gentlemen!
Karl Januskis
01:11 24 Sep 20
Their service is always amazing and priced fairly. I take my vehicle only to them. I highly recommend them. It is very rare to find genuine honest vehicle service & this company definitely meets that standard.
Terri Theodore Berkshire Hathaway Home Services
15:58 15 Sep 20
Very honest and helpful. Recently I had a warning light come on in my car, they got me in right away, gave me the diagnosis for my car and the gave me an honest answer and guided me to the right decision. They didn't make me feel pressured to use their services which I found very at ease. I have... used them several times and their prices were much better than having to go to the dealership for a simple fix.read more
Romas Povilonis
18:33 17 Jul 20
This team of professionals know their work. They have have helped Cars of Hope perform extensive repairs by getting many vehicles ready to give to Deserving Families over the last three years. Their work has been well done! When we talk to their other customers there are a couple of common... statements: They will not go to anyone else and they shy away from making unnecessary repairs!read more
